Customer Spotlight: Salon POP

by Lisa Tachan, Head of Spreading the Herd Word

At only 2.5 years old, Salon Pop possesses a vibrant atmosphere that not only comes from its sleek and elegant salon interior, but also from a happy, talented team of stylists and their very-happy-to-be-there clientele.

At this specific salon located in Winnipeg by Grant Park Shopping Centre, there is plenty to be happy about. Aside from awesome staff and loyal customers, Salon Pop has bragging rights to using only Eco-friendly and organic products by Aveda; a company with a mission statement claiming they “strive to set an example for environmental leadership and responsibility, not just in the world of beauty, but around the world”.

Providing the best possible experience while offering high quality hair styling services and products to customers is just the beginning of what owner Mark Braun and his team of stylists strive for at Salon Pop.

“Aveda looks at beauty and wellness from a holistic standpoint, and that transpires into what we do. We’re not about beauty trends or fads, we’re about taking care of each person that comes through our door as a whole. We’re not just about the hair cut. We want to help with the daily beauty regime of every individual. “

Salon Pop started as a team of 3 stylists and has quickly grown into a fully staffed salon with a flourishing list of clients. On top of running the salon, Mark is also behind the chair and in high demand, checking up on his staff and interacting with customers to ensure every individual leaves the salon completely satisfied. That being said, there isn’t a lot of time in the day to commit to much else.

“When I opened Salon Pop, I knew that I wanted to get away from everything to do with payroll. I wanted to find someone else to do it. IBEX made my life so much easier. It’s been a huge time saver for me.”

Mark Braun keeps Salon Pop running using Mac computers, which makes him and his business somewhat unique to the IBEX customer experience. Before changes were made to our payroll system, IBEX wasn’t compatible with the Apple products. To get his payroll done, Mark would have to call in his numbers and speak to our support staff, who would then key all of his information in for him. When the software became available to use on a Mac system, Mark had the opportunity to have the hands-on experience with the IBEX Payroll system himself.

“The transition has been fantastic. I love the fact I am able to do direct deposits and the reporting system is easy to go on. I’m able to calculate holiday pay or make deductions. If I’m ever not sure – I do 90% of my payroll and then call Kevin to double check my numbers, and he’ll either talk me through it or run it himself. My relationship with IBEX has been awesome.”

The ability to access IBEX Payroll both online and through the hardware of his choice has been a huge plus for Mark and his business. He has been able to get his payroll done at a time that is convenient to him, and hasn’t had to put his life on hold to rush back to the office to make sure his employee’s get paid.

With a ‘blooming’ business focused on the ultimate customer experience, IBEX is happy to give Mark and his team a Mac-friendly service that makes payroll the last thing on their minds!

Looking for a wicked new stylist with Eco-friendly values? Visit Salon Pop’s website for more information on their products and services.

Interested in learning more about IBEX and our customers? Find us on Twitter @IBEXPayroll

IBEX Payroll extends our profound respect and immeasurable gratitude to all the ancestors and keepers of the land on whose traditional territories our work takes place. We acknowledge that we are on Treaty 1 territory, the traditional gathering place of the Anishinaabe, Cree, Oji-Cree, Dakota and Dene people and the traditional homeland of the Métis people. This land is sacred, historical, and significant.

Every time we acknowledge this truth, we have an invitation and an opportunity to reflect on the wrongs of the past, what we do in the present, and what we can do to continually honour the people whose lands and water we benefit from today.

This statement only acts as a first step in honouring the land we reside on and its peoples, and must be paired with education, understanding and informed action.